Frequently Asked Questions

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Q How do I sign up for a TS Rewards Card?

Registering for a TS Rewards Card is quick, easy, and free! Simply present a valid photo ID at TS Guest Services and select a four digit PIN (personal identification number).

TS Guest Services desks can be found at Turning Stone Resort Casino, Point Place Casino, YBR Casino & Sports Book or The Lake House at Sylvan Beach.

Q What are the browsers that this website supports?

MyTurningstone.com website supports the browsers Internet Explorer 9 and above, Edge, Chrome, Firefox and Safari.

Q I am not able to login. What do I do?

You may be entering an incorrect TS Rewards number or PIN.

Please note that your TS Rewards number is printed on the front of your rewards card.

If you forgot your PIN, please visit TS Guest Services to have it reset.

 

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Enter your TS Rewards # and PIN to proceed