Frequently Asked Questions

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A common reason for registration failure is mismatch in any of the information you provide. Please make sure that your TS Rewards Number, First Name, Last Name and Date of Birth are all correct.

If all is correct and registration still fails, please contact website supports the browsers Internet Explorer 9 and above, Edge, Chrome, Firefox and Safari.

You may be entering an incorrect username or password.

Please note that your username is your TS Rewards account number OR the email address you used during registration. Either of them works as your username.

If you forgot your password, please click on "Forgot Password", enter your username on the next screen. MyTurningstone website will email you a link clicking on which you can reset your password.

You need to have a TS Rewards card in order to register for MyTurningstone website.

If you already have a card, please click on "Register" button on the top right corner of website and follow the steps to register.

Your registration will be approved after verifying the details that you provide during registration.


Enter your TS Rewards # and PIN to proceed